Job Description

Nagish is looking for a dynamic and strategic Social Media and Community Manager who thrives at the intersection of content creation community engagement and advocacy. You will be responsible for leading our social media presence growing and supporting our community and driving forward our influencer strategy - all while being the voice of Nagish across key platforms and events.

On a day to day you will:

• Own the strategy execution and performance monitoring of Nagishs social media channels ( X LinkedIn Instagram Meta TikTok etc.).
• Create and implement content calendars guiding the creation of high-impact platform-specific content that promotes growth engagement and app adoption in both spoken and ASL formats.
• Collaborate with creative and editorial resources to script and develop compelling short-form content that captures attention and drives conversation.
• Monitor and apply emerging social trends memes and best practices to keep Nagish relevant and culturally attuned.
• Provide structured feedback on content drafts and edits ensuring consistent brand voice and high performance.
• Drive consistent growth in Nagishs social media followers and engagement by creating platform-specific strategies content and campaigns.
• Develop and execute community engagement strategies that increase Nagishs visibility and credibility in the accessibility IP CTS and IP Relay space.
• Actively engage with advocacy groups community leaders users and stakeholders in digital and real-world settings.
• Represent Nagish at deaf and hard-of-hearing conferences panels and networking events to drive awareness build partnerships and promote advocacy.
• Monitor relevant discussions sentiments and trends within the accessibility space.
• Design and execute community growth strategies to expand Nagishs presence within the Deaf and hard-of-hearing communities as well as the broader accessibility space.
• Identify source and collaborate with influencers in the deaf and hard-of-hearing communities to drive brand awareness and conversions.
• Oversee influencer campaign execution from outreach and negotiation to content briefing approval and performance tracking.
• Maintain authentic relationships with influencer partners aligned with Nagishs values and mission.
• Stay informed about developments in influencer marketing accessibility and assistive tech.

Requirements:

• 5 years of experience in social media influencer marketing community management or advocacy preferably in the accessibility tech or telecom sectors.
• Proven ability to build manage and grow online communities and advocacy networks.
• Lived experience as Deaf or hard of hearing or a deep understanding of Deaf culture and communication access.
• Proficiency in ASL or strong comfort working with ASL interpreters in Deaf-led spaces.
• Deep understanding of the accessibility landscape including relay services (IP CTS IP Relay) and assistive communication technologies.
• Strong copywriting storytelling and scriptwriting skills tailored to social media platforms.
• Passion for inclusivity accessibility and empowering marginalized communities.
• Strong project management skills and the ability to juggle multiple campaigns calendars and partners.
• Confident public speaker or on-camera presence (with or without interpretation).
• Familiarity with analytics platforms and experience applying insights to optimize performance.
• Experience using influencer discovery tools and managing digital partnerships is a plus.
• Video editing or visual storytelling background is a bonus.
• Due to team collaboration needs this role requires working hours aligned with the Eastern Time Zone.
• Compensation: $50000$80000 per year depending on experience and qualifications.

Benefits:

Work on a fulfilling life-changing product (literally)

Join as a key player at an early stage and receive generous options

Unlimited time off and sick days

Annual company get-together

Medical Dental and Vision plans with FSA HSA and Telehealth benefits

401(k) plan with company match

About Us:

Nagish makes communication accessible for people who are Deaf or hard of hearing.

Our team is passionate about making the world more accessible using our state-of-the-art tech - made for consumers and enterprises.

We are backed by some of the best investors out there: Comcast Techstars Vertex Precursor Contour Cardumen and more.

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