About the Role The Site Reliability Engineer (SRE) leads technology teams to deliver scalable, resilient, and secure infrastructure platforms and services. The role empowers global business units to innovate with confidence, accelerate application modernization, and manage technical debt through reliability, automation, and compliance. Responsibilities Collaborate with Technology Infrastructure teams to build and operate reusable, cloud‑native platforms that abstract complexity and accelerate delivery. Improve application availability, observability, and reliability as business applications migrate to the Private Cloud. Enhance platform reliability through automatic problem detection, self‑healing systems, and well‑architected notification and escalation protocols. Use SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement. Eliminate toil using intelligent automation and agentic workflows. Conduct blameless retrospectives and share learnings across the organization. Integrate DevSecOps, zero‑trust principles, and policy‑as‑code into every pipeline. Produce and promote Architecture Decision Records (ADRs) and Cloud Well‑Architected Frameworks that business units can adopt to improve technology standardization. Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols. Qualifications 5+ years of professional experience in an SRE role, with 3+ years in financial services or other regulated industries preferred. Minimum bachelor’s degree in Computer Science, Engineering, or a related field. Proven expertise in architecting, designing, and operating private cloud environments (e.g., VMware, OpenStack, OpenShift Virtualization) and Kubernetes clusters from a micro to a global scale. Hands‑on experience with building, deploying, and operating infrastructure as code platforms, CI/CD pipelines, and observability platforms (e.g., Prometheus, Splunk). Strong understanding of modern systems reliability standards and practices, including establishing KPIs, monitoring and reporting on SLAs and SLOs, and turning noise into actionable insights. Familiarity with various financial services regulatory frameworks and their impact on infrastructure design and operations. Experience with financial‑grade network segmentation, micro‑segmentation, and zero‑trust architecture. Certifications such as TOGAF, AWS Certified Solutions Architect, VMware VCP, or Red Hat Certified Architect are a plus. Familiarity with ISO 27001, NIST 800‑53, and other security frameworks is a plus. Benefits Hybrid work model with flexible scheduling and business casual dress code, including jeans. 401(k) matching program and professional development reimbursement. Flexible personal/vacation time off, sick leave, and paid holidays. Comprehensive medical, dental, vision, and employee assistance program, plus parental leave. Training opportunities, including SS&C University. Discounts on fitness clubs, travel, and more. Our Expectations Outstanding organization, project management skills, and attention to detail with proven decision‑making and problem‑solving. Tenacious problem solver and continuous learner who adapts to new technologies in a fast‑paced, complex environment. Powerful verbal and written communicator capable of articulating concepts, engaging stakeholders, and working effectively under pressure. Quickly establish credibility with multiple technical stakeholders, including executives and cross‑functional teams. Uphold and adhere to compliance and regulatory requirements and ethical standards. Flexibility to work non‑traditional hours as needed, including nights, weekends, and local holidays. Occasional travel (up to 25%) to U.S. domestic and international locations for corporate offices, clients, and conferences. Location Hybrid – San Francisco, CA / Boston, MA / New York / Denver, CO / Dallas, TX. #J-18808-Ljbffr SS&C Technologies
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